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Management / Leadership

How to make a city great

  How to make a city great – about a new report from McKinsey&Company on how cities manage growth to make them great places to live and work.  Besides a summary of the 44-p PDF report, there are four short video clips – Why cities matter, Achieving smart growth,  Do …

Designers debate Yahoo work-in-office memo

Designers Debate Yahoo Memo at Inscape’s Workplace Salon – link is to a 3-min clip about a recent debate among office designers and workplace experts on the pros and cons of a recent memo from Yahoo’s CEO requiring its employees to be physically present in the office rather than working …

Big data and the first organizational chart

Big data in the age of the telegraph – the original organizational chart developed in 1854 by David McCallum of the New York and Erie Railroad offers surprisingly current lessons for dealing with today’s ‘big data’ issues and the flow of information through an organization.  [To read this full McKinsey …

Most trusted industries

                  Technology Ranks World’s Most Trusted Industry in 2013 – according to the 2013 annual Edelman Trust Barometer. The 13th annual Edelman Trust Barometer is our largest exploration of trust, to date, and the largest survey of its kind. For 2013, we surveyed …

Digital distraction, 23 minutes to refocus

  Workplace Distractions: Here’s Why You Won’t Finish This Article – WSJ article on the “epidemic” of distraction at work, what it’s costing, and what can be done about it.  Much of that distraction comes from digital devices.  It’s prompted academics to study the problem and companies to experiment with …

Biggest Ideas of 2013 (series)

    Check out LinkedIn today’s series The Biggest Ideas of 2013 for a variety of thoughtful posts on living happily and productively, work-life balance, business, technology, how we think and a host of other topics.  They’re short and worth a look when you need a bit of inspiration or encouragement.

Crowdsourced performance reviews

Try Crowdsourcing Your Performance Reviews – interesting idea posted on Harvard Business Review’s Management Tip of the Day.  See a longer version here. A group of independently deciding individuals is more likely to make better decisions and more accurate observations than a lone manager.

Mumbai’s dabbawalas as model

    Mumbai’s Models of Service Excellence – Interesting article suggesting that Mumbai’s dabbawalas, the people who deliver lunches six days a week, serve as an example to managers of a well-designed delivery system. The dabbawala service is legendary for its reliability. Since it was founded, in 1890, it has endured famines, …